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Frequently Asked Questions

Last updated: Oct 10, 2024

All surveys on Freegem are secure. Any information you provide in the surveys is kept anonymous, and the survey providers implement numerous measures to guarantee the safety of the surveys. We do not have access to the details you enter, as only the survey administrators can view and manage this information.

Getting started with Freegem is simple and quick! You can register by entering your email or by using your Google or Steam account. Once registered, navigate to the "Earn" page where you’ll find a variety of tasks to complete. Just pick the offers you wish to take on to begin.

Gems serve as the currency within Freegem, reflecting your account balance. They can also be represented in U.S. dollars, where 1000 Gems equate to $1.00.

Please refrain from advertising or spamming, including sharing referral links. Stick to English in the chat, except in designated language channels. Avoid harassment, insults, or provocation towards others. Do not share inappropriate links, and please do not beg or solicit money. Violating these chat guidelines could lead to your account being muted or even suspended temporarily or permanently.

Freegem is an online platform that allows you to earn money by using applications and participating in surveys. We collaborate with top market research firms and apps to facilitate your online earning experience. Gems you earn on Freegem can be redeemed for PayPal credits, cryptocurrency, gift cards, and more.

Freegem partners with leading market research firms to provide our users with a comprehensive array of offers and surveys. We act as a mediator, enabling you to earn money online effortlessly.

To maximize your gem earnings, we recommend focusing on our "Featured Offers" which provide substantial rewards. Visit the "Offers" page, where you can explore numerous offers to complete. Choose the ones that interest you to get started.

Surveys can be completed on both your PC and mobile devices. Simply head over to our "Earn" page to find all available survey providers.

You might have been disqualified from completing a survey. Some offer walls still provide a few Gems for your efforts, even if you don't qualify.

Several factors could result in no Gems being awarded. You may have been disqualified during the survey. If a survey was incorrectly configured, it may affect payment. Additionally, payouts might be delayed. Check your transaction history, and if you still haven't received your Gems, reach out to the support team of the offer wall.

Certain tasks may be automatically held based on various criteria like account status and task value. However, you can provide proof of completion through our live support to expedite the release of your hold.

To withdraw your Gems, navigate to the "Cashout" section in your account dashboard. From there, select your preferred withdrawal method, enter the required information, and confirm your withdrawal. Please ensure that your account is verified to facilitate the process.

Withdrawal times vary depending on the method chosen. Typically, e-wallet withdrawals are processed within 24 hours, while bank transfers may take up to 3-5 business days. You can check the status of your withdrawal in the "Profile" section.

Your voucher codes can be found in the "Vouchers" section of your account. If you have received promotional codes through email or notifications, you can also view them in your inbox or notifications panel.

To get verified, you need to complete the verification process in your account settings. This usually involves providing personal information and uploading necessary documents such as a government-issued ID and proof of address. Once submitted, our team will review your application, and you will be notified of the status via email.

A negative balance usually indicates that you have incurred fees or penalties that exceed your available balance. This could be due to recent transactions, withdrawals, or account maintenance fees. To resolve this, please review your transaction history and ensure that your account is in good standing.

Typically, having multiple accounts is against our policy as it can lead to unfair advantages and disrupt the integrity of our platform. If you have specific circumstances that require multiple accounts, please contact our support team for clarification and approval.

Running surveys on behalf of other users is generally prohibited. Each user must complete surveys using their own account to ensure accurate and fair results. Violating this policy may result in account suspension or termination.

Using VPNs is not allowed as it can lead to account verification issues and potential abuse of our platform. We recommend accessing our services from your original IP address to avoid any complications.
Cashout Earn My Offers Rewards

1 Online

Ayyan kamboh
1
Ayyan kamboh
09:57 AM Hello 👋👋
Ashnsaputtrani
3
Ashnsaputtrani
10:21 AM Hello ayyan
Ashnsaputtrani
3
Ashnsaputtrani
10:44 AM @jack95 pay me
Jack95
10
Jack95 Admin
02:06 PM @Ashnsaputtrani ok
Khaleepharh
1
Khaleepharh
04:11 PM What's minimum withdrawal
Winner000
1
Winner000
05:03 PM @Jack95 Payment me
Jack95
10
Jack95 Admin
11:25 PM @Winner000 Fraud here. you are creating multiple accounts.
Jack95
10
Jack95 Admin
11:25 PM @Khaleepharh $0.25 for Gamdom
EvilEnchantress
1
EvilEnchantress
10:43 AM @jack95 why is my points pending
Jack95
10
Jack95 Admin
11:55 AM @EvilEnchantress Need to keep offers above 4000 gems to check quality
Mohnajib
2
Mohnajib
07:37 PM Hello everyone
Mohnajib
2
Mohnajib
08:38 PM @jack95 hi
DeadlyDemon
4
DeadlyDemon
06:17 AM hi
DeadlyDemon
4
DeadlyDemon
06:51 AM How long does it take to complete a withdrawal?
Jack95
10
Jack95 Admin
07:48 AM @DeadlyDemon 1 to 24 hours
DeadlyDemon
4
DeadlyDemon
08:29 AM 😘
VengefulVulture
1
VengefulVulture
12:58 PM ختك
VengefulVulture
1
VengefulVulture
12:59 PM 🙂❤️‍🩹
SavageGen
1
SavageGen
07:29 AM How do verified email address
Jack95
10
Jack95 Admin
07:50 AM @SavageGen Profile > Settings
ShadowKing
1
ShadowKing
03:00 PM This site only pay when offerwall pays?
Jack95
10
Jack95 Admin
02:58 AM @ShadowKing Offers over 4000 gems need confirmation from the advertiser. Fraud does not pay
SavageWarlock
1
SavageWarlock
03:23 PM How much is 1gem to usd
MysticWitch
1
MysticWitch
12:54 AM Quanto tempo demora o saque pra cair na conta?
MysticWitch
1
MysticWitch
12:55 AM Por favor processem minha retirada
Jack95
10
Jack95 Admin
04:24 AM @SavageWarlock 1000 gems = $1
Jack95
10
Jack95 Admin
04:25 AM @MysticWitch we have processed
TrumanLangford
6
TrumanLangford
06:26 AM @Jack95 please approve my pending gems ... Still pending after 2 weeks
Jack95
10
Jack95 Admin
02:07 PM @TrumanLangford Need to wait for confirmation from advertiser. We will not pre-approve because of high fraud rate.
Jack95
10
Jack95 Admin
02:22 PM @Mmad0017 Fraud, you are from IR completing US offer
Jack95
10
Jack95 Admin
02:27 PM Some other members are using proxies. We will not pay.
Jack95
10
Jack95 Admin
02:38 PM The leaderboard is having problems. We will fix it soon.
Elinjiarozaq
2
Elinjiarozaq
12:58 AM Will I be paid
MysticWitch
2
MysticWitch
04:29 AM How long can receive my withdraw?
Jack95
10
Jack95 Admin
11:03 AM @Elinjiarozaq Fraud. You have too many accounts on a single device. We have previously blocked multiple accounts from you, but you still intentionally registered more accounts.
Meka236
1
Meka236
11:14 AM Здравствуйте
Meka236
1
Meka236
11:14 AM А где можно видеть. В игре свои level
Jack95
10
Jack95 Admin
11:36 AM @MysticWitch paid
Jack95
10
Jack95 Admin
11:38 AM @Meka236 Complete the offer goals to get gems
Jack95
10
Jack95 Admin
11:39 AM Look for CPI offers just install you will get gems
Mohasty Ghana
1
Mohasty Ghana
03:24 AM Please how can earn by watching videos
Jack95
10
Jack95 Admin
11:59 AM @Mohasty Ghana MMwall only works with US. Ads will be available with some countries
MysticWitch
2
MysticWitch
12:55 PM My rewards complete but can't receive points
Jack95
10
Jack95 Admin
01:23 PM @MysticWitch Where did you complete the offer?
MysticWitch
2
MysticWitch
01:33 PM Torro offer Mafia City Reach Mansion level 13
MysticWitch
2
MysticWitch
01:33 PM Torox
Jack95
10
Jack95 Admin
03:05 PM @MysticWitch please visit torox offer wall and submit support ticket to them
Jack95
10
Jack95 Admin
03:06 PM My activity > Missing reward
eyrul
1
eyrul
05:01 PM my task were compa
eyrul
1
eyrul
05:02 PM complete but no receive reward